Gambling Sites » PlayJack Review

PlayJack Review 2024: Unbiased Users Reviews & Our Expert Ratings

Social Casino
PlayJack Social Casino
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4.3/5
  • 175+ total games.
  • Software from major brands.
  • Gaming website and apps available.
PlayJack Social Casino Bonus
5000 Free Chips
Bonus Code
Go to PlayJack
Go to PlayJack Social Casino
United States of America
Players from United States of America accepted
T&Cs apply, 18+
Details
Payment Methods
User Reviews
PlayJack Social Casino Facts
Social Currency:
Chips
1 USD = 7,000,000 C
Cashout available:
No
Software Providers:
GAN
Daily Rewards:
Daily Login Bonus
VIP Program:
No
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The name “PlayJack” suggests a blackjack and tables site, right? But as my PlayJack review is super-keen to explore – this brand offers a whole lot more.

Over the years, I’ve studied the social casino market inside-out, but PlayJack’s game selection still surprised me. You can choose from slots, keno, video poker and tons of tables. But that’s not all. The brand also runs and rotates huge tournaments, and certainly isn’t shy on the bonus front. Is it worth checking out? It’s a yes from me.

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PlayJack: Pros & Cons
  • Blackjack, slots, keno and more
  • Frequent bonuses
  • Regularly-rotated tournaments
  • 175+ games
  • Customer support could use improvement
Payment Methods
PayPal
Visa
Mastercard
+
Accepts Customers from
USA
USA
Company
JACK Entertainment LLC
Founded
2016
Website
playjack.com
Available Languages
EN
Customer Support
Email Support
Email
playersupport@playjack.com
Overall Rating
4.3/5
  • Bonus Offers & Free Bets
    4.4/5
  • Usability, Look & Feel
    4.5/5
  • Mobile App
    4.2/5
  • Payment Methods
    4.3/5
  • Customer Service
    4.2/5
  • Licence & Security
    4.3/5
  • Rewards & Loyalty Program
    4.2/5
Payment Provider Safety
PayPal very high
Visa high
Mastercard high
Discover high
American Express high
No review posted yet.
User Rating
0/5
5 Stars
0%
4 Stars
0%
3 Stars
0%
2 Stars
0%
1 Star
0%
Last Updated on 13.02.2024
Fact checked by: Emily Carter

💎 First-up – my PlayJack review’s thoughts on the brand’s bonuses

Most social casinos out there offer a sign-up bonus to new customers, but this new sweeps casino takes things a tad farther by offering two. Some time back now, I put together a much more bonus-centric PlayJack review charting all you need to know about the brand’s bonuses, but here’s the bare essentials. When registering, you can claim:

Bonus offerKey details
5,000 Free Chips when you sign-upAt PlayJack, what other social casino’s call “Gold Coins (GC) are known as Free Chips – and you can play your free 5,000 on any games you like.
6x Kick-Off BonusWhile Free Chips are, well, free, you’ve the option to purchase more if you want to. This isn’t a requirement, of course, but the first time you do, PlayJack will grant you a 500% Chip boost for free.

Is PlayJack available in your state?

Like most social casinos, my PlayJack review found the site is pretty broadly available across the US, though players from Washington, Nevada and Idaho have previously claimed they’re unable to access the site. Check my table below to see whether you’re eligible to play:

❓ How to get yourself registered with PlayJack social casino

I’m pleased to say that creating a new account with PlayJack isn’t any harder than it needs to be. The brand keeps things super-simple – so much so, that there’s only two steps involved in their sign-up process. These are:

  1. Head to the PlayJack homepage and hit the bright-red “Sign-Up” button.
  2. Enter a preferred username and password, your email address and click “Get My Free Chips”.

And that’s that – your 5,000 Chips will already be in your account the first time you log in, without even the need to input a PlayJack promo code. You can then claim your 6x Kick-Off Bonus by making a purchase via the “Promotions” page any time you wish.

Social Casino Bonus
4.3/5
PlayJack
Social Casino Bonus
4.3/5
5000 Free Chips
Bonus
|
T&Cs apply, 18+
Go to PlayJack
Get Bonus

 

🃏 My Playjack review’s thoughts on functionality, navigation, and the like

At first glance, PlayJack’s website feels a little… well… old hat. And it kind of is – there’s a definite retro vibe going on, fonts and colors-wise, but of course, the slightly dated look doesn’t affect the site’s usability at all.

If I could describe the layout in one word, I’d probably run with “traditional”. The day’s hottest games are displayed in a standard grid layout, with leaderboards and current tournaments shown below, and you can chop and change between different game genres via a burger menu on the far left.

The site does boast a few great features you won’t find with just any old social casino, though. For example, player counts and pop-ups on each page inform you of how many people are enjoying whatever game you’re playing in real-time, while there’s an intuitive search engine available to help you seek-out specific games speedily.

🀄️ A bit more info about PlayJack’s background…

If you’re starting to think “so far, so good, but who owns PlayJack?” allow me to put your mind at rest. PlayJack is run and managed by Jack Entertainment LLC, a Cleveland-based gaming and hospitality company that hosts the PlayJack site from Nevada. Translation: this is an all-American social casino you can trust.

🍀 Is the brand reputable?

Well… I’d certainly say so. They’re US-based, run an SSL encrypted site that’s sure to safeguard your personal data, and their platform seems to be growing increasingly popular among players, too.

A search for PlayJack Sweeps Casino on TrustPilot doesn’t seem to reveal much, but I did manage to locate a few small subreddits where American gamers had praised the brand’s fast-loading and fun games. Elsewhere, reviews of the site have had a lot of positives to share about PlayJack’s rewards program – which I’ll get onto myself a little later.

✨ Are the gaming experiences on offer worthwhile?

As I mentioned in my intro, there’s a decent balance of different kinds of games here. You can expect 100+ slots, a good range of tables, and even some state-of-the-art video poker and niche keno titles.

Several games have been sourced from software brands such as Novomatic, NetEnt, GameTwist and BerryBurst, so you can expect eye-popping graphics and immersive gameplay. And of course, the site’s focus on leaderboard-based gaming means you can compete with new and old game buddies in real-time.

📱 Can PlayJack be enjoyed from your smartphone or tablet?

While many of the top sweepstakes casinos online shun apps in favor of mobile-friendly websites, PlayJack takes a different approach. The brand actually offers not one, but two downloadable apps, for:

  • iOS.
  • Android.

You’ll find these on Apple’s App Store and Google Play, respectively. And unsurprisingly, both come pre-loaded with all the same games and features as the regular PlayJack website.

Some gamers out there have complained that the Android version can be a bit laggy, but I’ve been using it from my Samsung Galaxy S23 Ultra for a good while now and haven’t encountered any issues. The sweepstakes casino app will remember your password to save you logging in time and again, and loading times are real decent.

💳 What payment options does PlayJack support?

Quite a few, would be the short answer. This is a social casino and there’s never any obligation for you to buy additional Chips if you don’t want to, but my PlayJack review found that the site supports all the following payment methods on purchases if you do:

  • PayPal
  • VISA
  • MasterCard
  • Discover
  • AmEx

The only type of coins in-play here are GC-style Chips, meaning there are no opportunities to collect SC or redeem any of your online-only tokens for prizes. When purchasing for fun-only Chips, transactions are processed within 2 hours or less and the brand doesn’t charge any purchase fees.

PayPal
Visa
Mastercard
Discover
American Express

🛎️ Can you rely on PlayJack for speedy customer support?

My PlayJack review’s sad to say that there’s definitely some room for improvement here. The brand doesn’t offer a live chat service, meaning players like yourselves are limited solely to having to send in email support tickets if you need help.

I checked-out the site’s Facebook and X pages, and found that DMs were toggled off for these, too – which is a shame. You’ll need to enter your username and email address when logging an email support ticket and can expect a reply within anywhere up to 48 hours. I sent in three, and heard back after 4.5 hours, 2 hours and 10 hours, respectively – a real mixed bag, eh?

📜 Is the PlayJack website and app licensed and secure?

Licensing isn’t a make-or-break issue when playing at for-fun-only social casinos. This means whether you’re registering with PlayJack, claiming a Rush Games bonus or trying out entertainment-only poker with some other social casino brand, you don’t need to worry about state-level gambling licences.

Much more important considerations are whether or not a brand offers the following features. Which, I can confirm, are all available with PlayJack:

  1. SSL encryption – which protects your data.
  2. Random Number Generators (RNGs) – which ensure fair slots outcomes.
  3. Responsible gambling resources – which are self-explanatory.

🌐 Are there any countries where PlayJack isn’t available?

Stateside, so long as you’re over 21, you can play at PlayJack from most US states, as I outlined earlier.

The site’s services are geared toward US players, which means if you’re playing from any other country, you’ll need to read up on local laws first. PlayJack itself doesn’t offer any specific guidance in its T&Cs regarding off-limits nations, so this all falls on you.

🎁 Did my PlayJack review spy any VIP rewards or loyalty perks?

I hinted at this a little earlier on, but yes – PlayJack is pretty great from a repeat rewards standpoint. You can apply for a “ClubJack Card” and start claiming one-off bonuses each time you log in to play. Without the need for any sweepstakes casino promo code, you’ll receive 10,000 free Chips when joining the program, too, and will be able to access exclusive, one-of-a-kind games like Monkey in the Bank and Hotline via the brand’s VIP “Jack Lounge” page.

But you don’t have to become a VIP to unlock regular reloads. There’s a “Daily Login” bonus up-for-grabs that’s worth up to 2,800 bonus Chips once every 24 hours. You can also battle other gamers as part of “Leaderboard Challenge” promos that are rotated weekly, and usually come with prize pools of anywhere up to 250,000 Chips.

🕹️ Game selection – praised by PlayJack reviews far-and-wide

As I said earlier, I was impressed by PlayJack’s beautifully balanced game portfolio. There’s a little bit of everything up-for-grabs here, and past players who’ve penned their own reviews on forums and reviews aggregator sites have shown much gratitude for this, too.

Despite the brand’s name, there’s actually only a handful of blackjack titles available. This is essentially a sweepstakes slot casino, with the main bulk of the 175-strong game portfolio made up of slots and video poker, though you’ll find fast-paced keno and Slingo titles like Fire Ball Action powered by Spin Games here, too.

Software is taken incredibly seriously, actually. Pick any game from the portfolio, and you’ll likely see it’s powered by a big-name brand. There are NetEnt slots like Reef Raider, weird seasonal titles that appear and disappear throughout the year, such as Fruit Shop Christmas Edition and Aloha! Christmas, and of course Blackjack Xchange and other table titles from Slingo Originals. It’s a well-varied selection with great graphics and fun gameplay all-round.

👀 What kinds of online-only coins can you play with?

PlayJack doesn’t offer any sweepstakes games of the kind you can play with prize-exchangeable coins. You can check out my Global Poker review if you’re into that kind of thing.

Instead, all gameplay at PlayJack takes place using “Chips”, which are essentially entertainment-only GC. You can collect coins by playing games, claiming the many different PlayJack bonuses and reloads I’ve waxed lyrical about in this guide, or by optionally purchasing Chips packages, which start from $9.99 for 19,000 Chips.

🔍 Summary – my PlayJack review’s happy to recommend this one

With more than 175 great games from superb software houses on offer, tons of generous bonuses and dedicated apps designed specifically for iOS and Android users, PlayJack pretty much has it all. Just don’t expect to be able to play here using prize-redeemable coins.

Social Casino Bonus
4.3/5
PlayJack
Social Casino Bonus
4.3/5
5000 Free Chips
Bonus
|
T&Cs apply, 18+
Go to PlayJack
Get Bonus

❓ PlayJack review FAQ

🤔 Who owns PlayJack?

PlayJack is operated by the US-based Jack Entertainment LLC. This is a well-established brand, meaning the site itself is 100% trustworthy. Here’s a bit more info…

🎰 Does PlayJack offer slots games?

You bet – and there’s more than 100 of them to choose from in total. Find out what’s available with my latest reviews.

💰 Is there a PlayJack no deposit bonus?

Yup. It’s worth up to 5,000 free Chips, which can be played on literally any PlayJack game. Read my bonus review on how the offer works.

🍀 A few final takeaways from my PlayJack review…

PlayJack isn’t just about blackjack or tables. In fact, the brand actually offers more slots and video poker titles than they do traditional table games. There are a few small downsides to contend with in terms of limited customer support options and a slightly dated-feeling user interface, but these are, in my opinion at least, very small prices to pay for all that PlayJack has to offer.

The brand serves-up a well-balanced selection of games criss-crossing multiple genres, offers fast-loading software from industry heavyweights like NetEnt and Novomatic, and grants players a very rare opportunity to claim two different sign-up bonuses. In all, it’s a great place to play – so I’d suggest trying it out for yourself.

PlayJack Social Casino
4.3/5
Rating
PlayJack Social Casino Bonus
5000 Free Chips
T&Cs apply, 18+
Go to PlayJack
Go to PlayJack Social Casino
Highlights
  • 175+ total games.
  • Software from major brands.
  • Gaming website and apps available.

User Reviews for PlayJack

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Social Casino
PlayJack Social Casino
Favicon
4.3/5
  • 175+ total games.
  • Software from major brands.
  • Gaming website and apps available.
PlayJack Social Casino Bonus
5000 Free Chips
Bonus Code
Go to PlayJack
Go to PlayJack Social Casino
United States of America
Players from United States of America accepted
T&Cs apply, 18+
PlayJack Bonus Details
Social Casino
5000 Free Chips
Type: Bonus
Requirements (WR): -
Min. Purchase: -
Cashable: No
Bonus Code
Go to PlayJack
Go to PlayJack
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Players must be 21 years of age or older or reach the minimum age for gambling in their respective state and located in jurisdictions where online gambling is legal. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a) the Council on Compulsive Gambling of New Jersey at 1-800-Gambler or www.800gambler.org; or (b) Gamblers Anonymous at 855-2-CALL-GA or www.gamblersanonymous.org.

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