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Lately, I’ve been checking out new sweepstakes casinos, and Penn Play popped up on my screen, so I decided to hop in to see what the site offers before writing this Penn Play review. Actually, the site doesn’t impress me.
Its game collection is very scanty, featuring game titles that are barely known – sourced from providers that can’t be regarded as reputable. The site’s design is also not impressive, if you ask me; there’s a silent war going on between all the combined colors in the background of the site. Let’s check out the site closely in the following sections.
Penn Play is a new sweepstakes casino that claims to offer free access to its game collections. After checking, I realized that the site offers just over 150 game tiles. However, I took a close look at the games and didn’t find any popular ones among them. Their providers are also not recognized names in the industry – they are probably small studios trying to find their feet. However, on the bright side, some of its sweepstakes slot collections like Big Money Bass, Feather Frenzy, and Humpty Dumpty have surprisingly crisp graphics and engaging gameplay.
Moving on, apart from slots, the site also mentioned that it offers table games, video poker, keno, and arcade games. However, after a proper check, I realized the games are not just worth your time. For instance, if you check under the table game section, you’ll notice that it only offers a few titles, but also not from any big names you would recognize.
Most of the sites I’ve been checking out seem to have a lot of goodies in store for their players, but it is the other way round with Penn Play. First of all, the site doesn’t feature a bonus page where you can find details about any of its offerings or perks. However, after passing through the tedious process of creating an account, I found out that it offers new players up to 15,000,000 Penn Cash without the need to provide any Penn Play bonus code. There were no specifications as to whether the offer was for fun or promotional gameplay, so that was slightly confusing.
Secondly, Penn Play seems not to have any bonuses in store for its existing users. This means you can't claim anything like daily rewards, referral bonuses, or even participate in social media contests and tournaments for a chance to win prizes. Just as the site mentioned in one of its FAQs, if you need more virtual currency to play games, you can only do that by purchasing a Penn Cash bundle from the store. Surprisingly, there's also no extra bonus for purchasing your first bundle.
As you might have known from other sweepstakes casino apps, players are not required to make any purchase before getting access to their game collections. Once you create an account with any of the sites, they instantly greet you with their welcome perks, which you can use to play your preferred games in their lobby. Here, I saw that players can purchase virtual currency bundles using any of the Penn Play secure payment methods, like debit/credit cards and PayPal. However, if you’re planning to make a purchase here, keep in mind that while Penn Play may not charge any fees, your transaction may attract a fee from your chosen method. So the best thing to do is to confirm what the fees look like before proceeding.
Responsive customer support is the backbone of most social casinos. With that in mind, I checked for the various customer support channels and their performance at Penn Play, and I wasn’t impressed at all. First of all, the site doesn’t feature live chat support. To add insult to injury, it also didn’t provide any phone number support. The only way you can reach out to the support team is via its email address, which typically means waiting more than five hours for a response. I also took the time to check other Penn Play user reviews online, and their customer support experiences weren't that impressive either. You can access the site’s FAQ page to get more information about its services, but it doesn’t provide particularly in-depth answers.
As it has always been with most sweepstakes or social casinos, they don't require a regular license from any regulator to operate. This is obviously because they function under the US sweepstakes laws and do not allow real money gaming. They are obliged to welcome new players with some free credits, which they can use to enjoy their preferred games.
Another of their major obligations is to ensure the security of players' personal and financial data. After checking out Penn Play, I realized the site is secured with protocols like SSL and firewall protection, which is something, at least.
As a regular player, one of the few qualities I check out on any site before playing is whether it has a VIP loyalty program or not. This is because, like every other player out there, I also want to get rewarded for my hard work. To be honest, I wasn’t that disappointed when I realized there were no details regarding a VIP program at Penn Play, because I’d noticed a lot of issues with the site already. To be fair, the site actually mentioned having a VIP program, but I found little to no details about it while writing this guide. It would be very helpful if the site could improve its service by providing more details about its VIP offering.
Penn Play provides one of the most tedious registration processes I have encountered in recent times. It isn't streamlined at all and requires a lot of personal details during registration. Instead of a streamlined one-page registration, you have to pass through multiple pages. Having said that, if you want to have an idea of what the registration process at Penn Play looks like, here are detailed steps you can follow. But if you already have an account, you can just tap on the Penn Play login button at the top right corner of the site.
After you’ve completed the Penn Play sign up process, you’ll notice that the welcome bonus, which is made up of 15,000,000 Penn Cash, will be added to your balance. With this, you can access all of its game collections without the need to purchase any packages.
Millions of sweepstakes players enjoy their preferred titles on mobile devices. With that in mind, players generally want to play at sites with exceptional mobile experiences either via mobile apps or browsers. So, due to the problems I've noticed with the Penn Play, I wasn't expecting a dedicated mobile app, and after checking, it's true that it lacks one. However, the experience of playing at Penn Play on mobile browsers is not that bad. At least you can sign up for an account, claim the welcome bonus, play games, and scroll through all of its sections without any noticeable lag or delays. I also checked the site out on a desktop browser and the performance was OK, but not exactly stellar.
Honestly, navigating through Penn Play's site isn’t particularly relaxing. The homepage takes a lot of time to load, and the neon green and purple color combo gave me a mild headache after a minute or two. I spent way too much time clicking around generic icons just to find basic info or switch games. On the bright side, once you get to a game, it loads quite fast, and the controls are simple enough. Furthermore, while all its games are arranged under their respective tabs, its registration process is nothing to write home about, with unnecessarily long processes that could be streamlined for a more improved user experience. With this negative experience, Penn Play may not be a reliable option to check out.
Let’s take a close look at some facts about Penn Play:
Based on my experience with other sweepstakes sites, you can't win real money during gameplay. That's because they don't operate with real money. Meaning players don't need to deposit or compulsorily purchase virtual currency bundles before getting unrestricted access to the game collections. As for Penn Play, the site is strictly meant for fun gameplay. So, if you're looking for other better options where you stand a chance to win Sweepstakes Coins that you can redeem for real prizes, you can check the banners on this page for better options.
No. It’s a social casino and can't pay out, so there are no details regarding Penn Play's redemption time frame because it's only for fun game play. Players can't play promotional games on the site because it doesn't have that capacity. So, in that regard, you can't redeem real prizes like gift cards or cash. You can only use them to play more games, just for the fun of it.
No, the site didn't make it compulsory to verify your account before getting access to its collections. All you're required to do is create an account with your real details, and you're good to go.
No, you can't play live dealer games at Penn Play. The site only offers slots, table games, video poker, and arcade titles. If you're looking for live dealer games, you can check the banners on this page for more reputable sites you can use.
While Penn Play tries all it can to stay among the best, here are some of the reasons why the site is still not one of the best options to try:
One of the cool things I enjoy while using other sweepstakes casinos online is the fact that they offer daily rewards and other regular user bonuses like referral perks. Unfortunately, Penn Play doesn't offer daily check-in rewards, weekly tournaments, or even referral perks.
If something goes wrong, it’s likely you'd prefer a fast response from the support team rather than waiting for hours. Penn Play is not impressive when it comes to customer service. As stated earlier, there's no live chat, no phone support, nothing immediate to help you resolve issues like lost login details or buggy games. Their FAQ page is also not robust, providing shallow answers to a few questions. Like I said earlier, other Penn Play reviews from users online aren't very encouraging either.
Registration should be quick and painless, but Penn Play makes it feel a bit more complicated. Instead of a one-page form, the Penn Play registration process involves several screens, requiring a lot of personal details. I also noticed that prospective players can't use their social media accounts, like Google and Facebook, to seamlessly create an account on the site. Meanwhile, some of its competitors have streamlined their sign-up processes so they only take 30 seconds or less.
Loyalty rewards and perks are some of the reasons why I always check into other sites I've used in the past. Penn Play claims to have a loyalty program somewhere on the site, but a close look reveals no details on how it works or what rewards you stand to claim.
Unlike other top-rated sweepstakes sites, Penn Play's game selection is quite small, amounting to just over 150 titles. While there are no details regarding the cheapest slots on Penn Play, if you scroll through them, you won't notice any fan favorite titles or games from well-known providers like Netgame, Pragmatic Play, and Evoplay. Also, the lobby doesn’t offer other varieties of games like live dealers.
| 🎁 Welcome bonus | 15 Million Penn Cash |
| 👀 Bonus code required? | ❌ |
| 🤑 Daily login bonuses | ❌ |
| 🎮 Game offerings | 150+ |
| 😍 Referral bonuses | ❌ |
In conclusion, Penn Play falls short of what I’d expect from a modern sweepstakes casino. Its small, low-quality game library and unattractive design make it very difficult for me to stick around for long. While you don’t need any sweepstakes casino bonus code to collect its welcome bonus, I’m quite disappointed that the site doesn’t offer any bonuses to regular players. Also, since it’s a new site without a proven track record, you can’t be too sure that your personal and financial details will be 100% secure. If you want to enjoy an overall sweepstakes gaming experience, you can check the banners on this page for some of our top-rated sites. Their sign-up processes are fast, so you’re sure to begin your gaming in just a few minutes.
No, you can’t claim daily login bonuses on Penn Play because the site doesn’t offer it. In fact, apart from the welcome bonus, there are no other perks you can claim on the site for free.
While you won’t be impressed with the sign-up process, if you see it through, the site will greet you with a welcome bonus of 15,000,000 Penn Cash. As always, the offer is available for all new players and can be used on any of its game collections.
Although I’m not impressed with its overall offerings, the site seems to be legit because it doesn’t allow the use of real money. This is because it operates under the US sweepstakes laws, making it legal in most US states. However, as it’s a new site without a track record, the security of your details might not be guaranteed.
21+ and present in VA. Gambling Problem? Call 1-800-GAMBLER.
