iGaming Editor
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In this Milky Way review, I’ll evaluate and assess the platform’s legitimacy and operational quality—revealing why it may not be a legitimate casino site to play on based on a few red flags.
My first impression of the website wasn’t as positive as I would’ve hoped for, and I quickly realized that the overall quality was poor. This article will answer common questions about the brand, such as the quality of games, mobile gaming options, promotions, and site security.
Join me as I unpick the Milky Way social casino offerings.
My research for this Milky Way review didn’t pick up on any bonuses for new or existing players. The website isn’t upfront about any offers that are available, and I found it incredibly difficult to find any direct mention of a bonus or a Milky Way promo code offer. As such, I cannot make a recommendation for a welcome bonus or promotion on this site.
Should you find information about any promotional offer at Milky Way, I would advise you to check for unclear and potentially misleading details. I urge you to analyse the terms for any bonus you come across to make sure that the terms and requirements are fair.
For example, if the playthrough requirements are incredibly high, this may indicate a poorly managed promotion. If you want to see how a great bonus works, I suggest checking out our Carnival Citi promo code guide.
The Milky Way Casino has a 5-step process where you have to receive a call from an agent to provide you with a username and password in order to use the site.
I wouldn’t use Milky Way Casino and instead urge you to try one of our top-rated casinos. Check out the table below to find the best sweepstakes casinos available in your state, and to get your hands on your state-exclusive promo code.
When I first visited the Milky Way sweeps platform I was unimpressed by the design and layout. The graphics are pixelated, which didn’t get us off to a great start. While the logo is eye-catching, the choice of color theme and overall aesthetics are jarring. Even the game thumbnails aren’t sized properly and simply don’t sit well on the homepage or in the casino lobby.
As I scrolled down the homepage, I was met with tons of information about downloading the app, games, and the Milky Way sign-up process. Where other sweepstakes casinos handle this amount of text well, it’s overwhelming on this site.
The only positive I could find is that the overall site navigation works well. The menu is located on the top of the screen and directs you to all the main areas of the site, including the gaming lobby, customer support, and registration process. While the site is low quality, it does load very fast and is easy to navigate.
It took a little bit of time to read through the mountain of information on the Milky Way website before I realized exactly how the app works. To complete the Milky Way sign-up process you need to install the app onto the device you wish to use, this includes desktops.
The app is compatible with all devices including iOS, Android, and Windows, so wherever you are playing from, whether at home, traveling, or at work, you can always access the platform. Unfortunately, the Milky Way Casino isn’t available to access through a browser, so you have to use the app.
However, I must stress that due to the severe lack of security features and overall concerns with the platform and brand, I would advise against installing the app onto your device. Information surrounding Milky Way Casino is fairly unknown and uncertain, so I would advise caution.
It doesn’t look too positive when it comes to processing payments on the Milky Way Casino platform. During my Milky Way review, I couldn’t find any direct mention of any banking options, so I cannot advise as to whether they offer trustworthy options, processing times, or transaction fees. But if the lack of site security is anything to go by, I would be extremely cautious of processing any form of payment through this platform.
Reputable online sweepstakes casinos will usually accept several different payment methods including credit and debit cards, e-wallets, prepaid cards, and cryptocurrencies. Some of the most common names to see are Visa, Mastercard, American Express, PayPal, Skrill, Neteller, and Paysafecard, to name just a few. The above banking options often come with no transaction fees, instant purchases, and fast prize redemption processes.
Customer support is an essential part of any sweepstakes casino and unfortunately, Milky Way doesn’t meet any of my strict criteria. For starters, the Milky Way signup process makes you jump through several hoops and is quite confusing, even for more experienced players.
You must follow 5 steps that include completing a Milky Way registration form, downloading the app onto your desktop or mobile device, and waiting to be contacted with your username and password. It’s a huge red flag that you need to wait for a representative to get in touch and provide you with your login details rather than do this yourself.
I followed the registration process, but I’m still waiting for a response from the team, which isn’t a good start and doesn’t bode well. Ultimately, the signup process is incredibly laborious and the multiple steps involved are entirely inefficient and make it difficult for all players.
I searched for Milky Way ratings from USA players to gather a consensus of real experiences but I haven’t been able to find any reviews from genuine players. Overall, support is very slow and unresponsive so even if you do manage to create an account, you can’t be sure to receive help when you need it.
Customer Service | |
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Available Languages: | English |
Email: | milkywayonline12@gmail.com |
Telephone: | +1 833-685-4678 |
Sweepstakes casinos aren’t licensed in the same way as real money casinos but they are still regulated by recognized gaming authorities such as Curacao. For every review I do, I always evaluate player safety, just like I did in my Carnival Citi review.
Unfortunately, in my research for concluding in-depth Milky Way ratings, I discovered that the platform does not possess a license from any recognised authorities. The lack of licensing on the platform is a critical indicator that it cannot be deemed legitimate.
Furthermore, the website security is entirely inadequate and doesn’t at all tick any of the vital boxes for my Milky Way review. I look out for encryption technology, the use of RNGs, and secure payment options. At Milky Way Casino, I didn’t find any of these things.
The website has a distinct lack of HTTPS encryption which is a major security flaw. This leaves you and every player open to risks of data interception. All the best sweepstakes casinos use encryption technology as a basic security tool, as operators understand the importance of secure connections, which is something that Milky Way Casino has failed to do.
Not only was my Milky Way review unsuccessful in finding a welcome bonus but I was also unable to find a mention of any ongoing Milky Way Casino no deposit bonus or loyalty program available for existing players.
The best sweepstakes sites will offer plenty of promotions but this isn’t the case here. If you are to locate a bonus on this site, I would advise you to tread carefully and make sure you read the T&Cs in full.
If you are in the market for a fantastic sweepstakes casino that offers regular promotions that you can trust, I recommend you check out Stake.us, McLuck, and Wow Vegas. Here’s a quick look at the type of bonuses you can look forward to at these casinos:
The Milky Way Casino is an app-based gaming platform where you must install the software onto your desktop or mobile device to play. Once this has been done, you can access games such as slots, fish games, and keno.
After conducting my Milky Way reviews, I cannot recommend Milky Way Casino as a legitimate platform to play on. There are major concerns with the overall security, game fairness, and lack of information about the brand.
Unfortunately, I wasn’t able to find any Milky Way Casino reviews online, which is a huge red flag. For the time being, I’m here to provide you with an honest take on what I found.
The Milky Way Casino features a selection of games including slots, fish games, and keno.
As my Milky Way review comes to an end, I cannot recommend the platform as a fair and honest site to access, or as a safe app to install onto your device. I immediately got off to a bad start when I discovered a lengthy registration process that had many obstacles to pass through.
The platform has a severe lack of security and licensing, which is a huge concern. I also experienced poor customer service and discovered questionable game fairness.
Instead, I would recommend you stick with alternative online casinos that are 100% licensed and have a solid reputation for game fairness and security. You are far better off accessing sites like Stake.us, WOW Vegas, and McLuck for an overall fantastic gaming experience that is, most importantly, safe. You can also have the chance to redeem real prizes such as cash, gift cards, and merchandise— none of which are available at Milky Way.
Players must be 21 years of age or older or reach the minimum age for gambling in their respective state and located in jurisdictions where online gambling is legal. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a) the Council on Compulsive Gambling of New Jersey at 1-800-Gambler or www.800gambler.org; or (b) Gamblers Anonymous at 855-2-CALL-GA or www.gamblersanonymous.org.
While the Milky Way casino lobby features a decent variety of games including slots, fish games, and Keno, I only found 43 titles to choose from. The best sweepstakes casinos offer hundreds, if not thousands, of games so there is a distinct lack of selection here.
The games are also not developed by any well-known gaming studio that I’m aware of. As far as I can tell, the games are very low quality and they do not meet the standard for fairness either. I would expect to see at least one or two top software providers such as NetEnt, Pragmatic Play, or BGaming, but these don’t feature anywhere on the site.
The casino library is presented well but the poor quality and pixelated thumbnails are worrying. I was also unable to find any certification from independent testing agencies, which suggests a potential concern for overall game fairness. As the games have not been tested, I simply cannot state whether or not they are fair.
Unfortunately, I haven’t been able to locate any information regarding a virtual currency system on the Milky Way Casino platform. When I accessed the app, I didn’t see any sign of a coin balance anywhere. This gives me the indication that the site doesn’t operate a coin system as such. Instead, I reckon that the games are simply free to play as if you are playing demo games.
At other sweepstakes casinos, you will usually find two virtual coins that are known as Gold Coins and Sweepstakes Coins. Gold Coins allow you to play in standard mode where the games are for fun only. Whereas Sweepstakes Coins are for promotional sweepstakes mode where you can win even more SC for a chance to redeem prizes. But I don’t think this is the case here.
The lack of a virtual currency system may very well be the reason that there are no apparent bonuses available at the Milky Way Casino.
For my final verdict on the Milky Way Casino app, I have to make it clear that I do not recommend this platform to anyone who is looking for a reputable and safe casino. I found a lack of quality and trustworthy gaming studios with games that only offer a pixelated and blurry experience.
I’m also concerned about the lack of security and licensing, as the app offers absolutely no protection for any of its players. For a much safer gaming experience that you can rely on, I would recommend checking out the likes of Stake.us, WOW Vegas, and McLuck instead. These sites offer the ultimate gaming experience with some of the finest games you can find online.