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I had a chance to take Double Down Casino sweepstakes for a spin and wouldn’t play here long-term. The 1 million free chips you get as a welcome bonus get you in. But is it worth sticking around for?
I’ve noticed that the casino seems to let you win early on, but your winning streak slows down soon after that. That kind of taints the free-to-play gaming experience. I’m sharing this review, where I discuss the casino’s games, payment methods, customer service, and more, so you can make up your mind.
Old and new sweeps casinos are required by law to give players free playing tokens to get cracking on games without spending a dime upfront. As a first-timer at Double Down Casino, you get 1 million free chips to kick off. One million free chips sure sounds like a lot, but unfortunately, you’ll probably get through them pretty quickly. It doesn't help that most games require you to use a lot of chips, and the selection of cheaper slots on Double Down Casino is limited.
On the other hand, you receive this welcome bonus soon after you set up your account by punching in some personal details. Players don’t need to purchase coins to claim this deal, and neither is a DoubleDown Casino promo code required.
| ⭐ Bonus Name | ⭐ Bonus Amount | ⭐ Purchase Required? |
| Welcome bonus | 1 million free chips | No |
As part of my Double Down Casino review, I want to walk you through important pointers to keep in mind when claiming the bonus:
Before claiming the Double Down Casino Sign Up bonus, make sure to skim through the T&Cs tied to it. They lay out the nuts and bolts of using the deal, such as the following:
You can play Double Down Casino games from a desktop or your Facebook account, but most play happens on the app. In terms of user experience, I found playing on the app a tad frustrating. It tends to be glitchy and freezes during pivotal moments like bonus rounds. Also, pages take time to load, which can be frustrating.
Even though it didn’t happen to me, most Double Down Casino user reviews mention experiencing crashes a few times. This isn't a good look and it’s something I think the brand should look into. Solely based on that, I wouldn't recommend using this casino if a seamless gaming experience is what you're after.
I also found that there are too many ad pop-ups to make the gaming experience pleasant. Yes, some of them notify you of free chips, but they're a bit excessive. It took me all of three minutes to get back to navigating the site after closing numerous pop-ups.
For this section of my Double Down Casino review, I'll give you some background information on the brand, so you know what you're dealing with:
Earlier in my Double Down Casino review, I mentioned that most play happens on the downloadable app. Let me walk you through the steps of downloading the app and setting up your account.
250+ games are available to play once you make your first Double Down Casino login, and most of them are slots with a few table games and poker machines also in the mix. I don’t think it’s the ideal brand choice if you want to explore live casino and niche casino games, so if that’s your preference, have a look through the banners on this page for some better alternatives.
As I mentioned, slots take major real estate in the games lobby. There are over 200 sweepstakes slots you can play, and most are classic Vegas slots, including titles like Cleopatra and Davinci Diamonds. The casino also introduced original slots exclusive to the brand, such as Buffalo Bash.
Even though some of the slot themes are okay, their winning probability leaves a lot to be desired. For instance, there were several slots where I couldn’t win unless I hit a bonus round. Moreover, you must endure many spins before you get a win.
Double Down Casino is more of a slots casino than anything else. It does have table games, but roulette and blackjack are your only two choices. You will have to look elsewhere if you want to explore endless variants or games like baccarat. Also, you won't be enjoying any penny stakes here. Roulette has bet limits of between 10,000 and 1 million chips. Blackjack tables require stakes of between 5,000 and 5 million chips.
Double Down Casino has some jackpot slots in the lobby. You can win nine-figure payouts, but remember that this isn't cold, hard cash. Rather, you get your winnings in chips you can use for other games.
As it turns out, winnings are easier to hit on Thursdays owing to the Jackpot Happy Hour Slots promo, where you can win over a billion chips. Nonetheless, you’re better off signing up with other sweepstakes casinos online if you want to redeem real cash prizes from your jackpot winnings.
Four video poker games are available to explore after you make a Double Down Casino login. These include Double Double Bonus Poker, Double Bonus Poker, Jacks or Better, and Bonus Poker. So, if you’re a die-hard video poker enthusiast used to playing numerous variants, you’ll be less than enthused by what’s on offer here. The casino does run poker tournaments like the Game King Video Poker tournaments. You need 5,000 chips to play a round of video poker—no small stakes here.
I have included a small table comparing the different game types you will find at Double Down Casino.
| ⭐ Slots | ⭐ Table Games | ⭐ Jackpots | ⭐ Video Poker |
| 200+ | 2 | 10+ | 4 |
From my experience, Double Down Casino does too much with the app, which is too cluttered. I find the general outlook busy with over-the-top neon effects and unnecessary frills. These can be distracting for players who prefer minimalistic and clean playing interfaces. Also, the team could have added more filters, as it’s difficult to find what you're looking for.
The app is easy to download and install on your Android and iOS devices from the respective app stores, though. It's just that the performance isn’t great. As I mentioned before in my Double Down Casino review, it freezes frequently and takes ages for pages and games to load.
Signing into your account is supposed to be simple, like when you use other sweepstakes casino apps. Here, the process is taxing because of the slow page loading speeds. Considering that most gameplay happens on the app, Double Down should take measures to improve performance, so I wouldn't advise you to play here.
Can you win real money on Double Down Casino? The answer is no. If you were hoping to turn your playing chips into something you can hold and spend, you’re fresh out of luck. This is a free-to-play gaming site that doesn't allow real money gambling. I wouldn't suggest playing here if you're hoping to win real money prizes.
Double Down Casino uses virtual tokens called chips to play games. Like I mentioned, you get 1 million chips when you register and can unlock more from various bonuses. These chips have no monetary value whatsoever and are purely used to play games just for fun.
I did mention that Double Down Casino is straight-up a free gaming site. You sign up for a social gaming experience using virtual chips. While you can buy more chips, you can't redeem real money prizes. The whole point of this site is to play for fun, win, and enjoy more gaming time. That’s it.
That said, you won’t find the traditional banking system reminiscent of real money casinos here because there are no withdrawal options. You can use payment platforms like Visa, Mastercard, ACH, PayPal, Skrill, Google Pay, Apple Pay, and Amazon to purchase chips, making Double Down Casino reliable to some extent. The lowest package costs $2.99 and will give you 1,500,000 chips. The highest package goes for $499 and gets you 2.5 billion chips. Although if you’ve got $499 to drop on gaming, I can think of many other places you’d be better off spending it at.
I always say that the customer service team can make or break your entire gaming experience. Double Down Casino has a Zendesk that addresses common questions but it's a bit bare-boned for my liking. If you don't get the answers you need, you can email the support team.
Double Down Casino also uses a ticketing system to attend to queries. Are they the most responsive support team on the block? Sadly no. Many players have reported being stonewalled by the support team, with some even wondering whether there’s a Double Down Casino scam going on. There’s no evidence of this, but the fact the question is raised at all doesn’t inspire confidence.
If the response does come, it rarely resolves the issue. For example, a player highlighted how their daily chip levels dropped without playing, and the support team had no explanation for this. Besides all this, I think it would be great if the casino added more contact options, especially live chat for quicker feedback.
Double Down has a VIP club for its loyal players dubbed the Diamond Club. It consists of 11 tiers, ranging from White Diamond to Royal Diamond, the highest level. Players can unlock daily rewards depending on their tier.
However, to move up the rank, you must buy loyalty points. This system is different from most casinos that let you rise between tiers by simply accumulating points as you play. I wouldn't advise playing here if you’re not keen on paying to advance.
Players also get to spin the Daily Wheel as part of the VIP perks. Level 1 players can collect up to 2 million chips and three gifts. Players in the last level can win up to 55 million chips, 25 gifts, and three VIP vouchers. The perks are alright, but more could be added. For example, having a dedicated account manager would be nice.
If I could sum up Double Down Casino sweepstakes in one expression, it would be that the excitement you experience on the site is short-lived. Sure, the casino dazzles with what seems like a huge welcome bag of free playing chips. But that’s until you realize that most games require high play amounts and wins are rare, so your virtual balance will drain quicker than you can say Double Down Casino.
Before you know it, you'll be buying more chips to stay in the game, throwing the fun and social gaming concept out the window. The glitchy app doesn't help, so I wouldn't play here if I were you.
No, you can’t. Double Down Casino sweepstakes is a strictly play-for-fun site and doesn't offer real money gambling to players. As such, it doesn't allow the opportunity to win real money prizes or redeem cash prizes.
Even though it promotes free-play gaming, Double Down Casino is intended for players who are 21 years old and up.
No, my Double Down Casino reviews can confirm that a promo code isn't needed to claim the welcome bonus currently. You can double-check with the support team before you claim, in case there are any changes.
While it’s not a scam, Double Down Casino could definitely perform better in many respects. The interface is cluttered, players complain about long losing streaks and inconsistent customer support, and there aren’t any cash prize redemptions.
21+ and present in VA. Gambling Problem? Call 1-800-GAMBLER.
