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Big Fish Casino Review 2024: Unbiased Users Reviews & Expert Ratings

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Big Fish Casino
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  • Free chips every 30 minutes
  • Slots, roulette and video poker
  • Chat with other players
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User Reviews

In my Big Fish Casino review, I’ll be covering the social casino app provided by Big Fish Games. This is strictly an app-only platform, there’s no website alternative available.

So, to access free casino-style games like slots, roulette and video poker, you’ll need to download the official app first. In my experience, it was quick to download and set up. More importantly, it’s super fun to use and play. If you want to play casino-style games for fun only, then it’s definitely worth making that download.

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Operator: Pros & Cons
  • High-quality app
  • Fun selection of games
  • Great user experience
  • Virtual rewards
  • No web version
Big Fish Casino Social Casino Facts
Cashout available:
No
Daily Rewards:
No
VIP Program:
No
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Payment Methods
PayPal
Visa
Mastercard
Accepts Customers from
USA
USA
Company
Big Fish Games, Inc.
Founded
2002
Website
bigfishgames.com/us/en.html
Available Languages
EN
ES
+
Phone
-
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
    4.3/5
  • Usability, Look & Feel
    4.2/5
  • Mobile App
    4.4/5
  • Payment Methods
    4.1/5
  • Customer Service
    4.4/5
  • Licence & Security
    4.1/5
  • Rewards & Loyalty Program
    4.2/5
Payment Provider Safety Approval rate
PayPal very high High
Visa high
Mastercard high
No review posted yet.
User Rating
0/5
5 Stars
0%
4 Stars
0%
3 Stars
0%
2 Stars
0%
1 Star
0%
Last Updated on 06/12/2024

💸 Big Fish Casino - Social casino bonus offers

When you first download the app and create your instant username, you can get free chips unlocking two “Bonus Vaults”. This works differently from other sweepstakes casinos promo codes, which is automatically in your account balance when you sign up.

At this social casino, you need to click on the “Bonus” icon at the bottom of your screen once you’ve opened the app. You will see three Bonus Valuts here, two of which are open, one of which is locked. It will look something like this:

  • Bronze Bonus Value – Open
  • Silver Bonus – Open
  • Gold Bonus – Locked

When testing the app for my Big Fish Casino reviews, I opened the Bronze and Silver Bonus Vaults straight away. In total, I got 15,500 Chips, which got me a decent amount of free gameplay.

What I was also pleased to find was that the bonus vaults re-open every 30 minutes, so you can top up your chips balance regularly.

Daily Spins

Once you have opened the Bonus Vaults, you will be offered your first Daily Spin. Here you get a guaranteed win of more free chips, of which I won 15,000. This gave me a starting balance of 30,500 chips in total.

🔥 How to sign up to Big Fish Casino sweeps casino

I was pleasantly surprised by how quick the process of signing up to this social casino was. Here is how it works in just a few easy steps:

Download the app

The social casino isn’t available on the web, so you have to download the app. I got it in Google Play for my Android phone, but it is also available to download via the App Store or the Amazon App Store. Alternatively, you can play at Big Fish Casino on Facebook directly.

Create your username

If you have downloaded via an official app store or Facebook, your account is automatically linked with the email attached to your Google, Apple, Amazon or Facebook account. You therefore don’t need to do any manual signup or password creation. Just create a username and you’re good to go.

Claim your bonuses and start playing

That’s it (yes, I was surprised by how quick it was too), you can now open the Bonus Vaults and Daily Spin as I explained in the previous section of my Big Fish Casino review. Once you have your free chips, you can start playing some fun social casino games for free.

Social Casino Bonus
4.2/5
Big Fish Casino
Social Casino Bonus
4.2/5
100,000 Free Chips
Welcome Bonus
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T&Cs apply, 18+
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🃏 Usability, look and feel - About the website

Unlike the High5Casino social casino, you cannot access this platform on the web. Gameplay is only available via the app or on Facebook, which I shall explain in more detail later on in the “Mobile” section of this review.

You can still go to the Big Fish Casino website, where you can find out all about the company and the games they produce, but you can’t sign up or play any of them from there. I found the site well-constructed, informative and extremely easy to navigate, which boded well for the quality of the app.

More importantly for you, there is a section of the site dedicated to the Big Fish Casino. Here you can use the following links for downloading the app:

  • App Store
  • Google Play
  • Amazon
  • Direct download from Big Fish
  • Play on Facebook

🎰 Big Fish Casino reviews – Background of the company

As you may have gathered from some of the information that I have already provided, Big Fish Casino is owned and operated by Big Fish Games. I always like to do some background digging for my social casino reviews, so here’s what I found out about the parent company for this app.

Big Fish Games was already known to me as an expert of the online gaming world, but I still wanted to know more. The company has been creating computer games for over 20 years and is a part of the wider Pixel United family.

Curiously, the company has traditionally had a reputation for creating quality desktop games for both PC and Mac. The Big Fish Casino app is its first proper foray into the mobile gaming world, and I have to say that, from my personal experience, it has been quite a success.

🌟 Reputation – Highly rated by players

As a company with more than 20 years of experience, Big Fish Games is very highly regarded in the online gaming industry. However, I’m not one to base my Big Fish Casino reviews and ratings entirely on the opinion of experts.

Before I downloaded the app, I had a look at the user reviews on the App Store and Google Play. The app has a total rating of 4.6 stars from Apple users, which is very high for a social casino app.

On Google Play, it is slightly lower, but still very impressive at 3.9 stars. As you and I would probably have expected, most of the reviews laud the gaming experience and the opportunity to play for free without the purchases being pushed too much.

However, I was quite surprised to see just how many reviews highlighted the “social” element of the app. Many users liked the fact that they were able to interact with other users and share their wins on Facebook.

Summary of user ratings:

App storeOverall ratingNo. of reviews
Apple App Store4.6 ⭐209K+
Google Play3.9 ⭐100+
Amazon3.4 ⭐4,500+

🃏 Player experience – Fun and social

Based on my personal experience, the whole process is pretty smooth. Within a few seconds of the app downloading, you can claim your free chips and start playing slots, table games, video poker and other casino-style games.

From my research, other players seem to have had a similar experience to mine. And as I said above, many users felt that it was the best social casino app for interacting with your fellow players.

What I liked is that you can either work under an anonymous screen name in the app, or with your real identity over Facebook. Either way, you’re free to chat and interact with other players and share your scores, wins and progress.

🎲 My Big Fish Casino review of the app - A first-class experience

The app is the flagship product and the only way to actually play at the Big Fish Casino. As I said before, the website only offers you the chance to view some of their flagship games.

At 30MB, the app is a little bit on the heavy side. However, that is to be expected for a social casino app that’s packed with numerous high-quality games. Additionally, it is also available offline, so I didn’t need to rely on an internet connection to access any content.

The process of downloading this sweepstakes casino app and getting started took less than a minute, and claiming the welcome offers was easy.

Looks and feel of the app

The app looks great with its purple background and abundance of colour – a look that has been pulled off without appearing to be too gaudy. Using the app is user intuitive, as it is well laid out.

It sounds strange to say, but I also liked the use of popups. They appear just enough so as to make you aware of what bonuses are available to you. Even the occasional push for the discounted purchase packs didn’t annoy me.

Relaxing sounds

The background music in the casino is a low-fi beat with Moby-esque vocals. It’s very subtle and at a low default volume, is actually quite relaxing. This is in stark contrast to my experience at many other sweepstakes casinos online, which are often loud and stressful.

Even when spinning the bonus wheel or landing a big win, the coin drop sounds are not too over-the-top or in your face.

💵 Payments - How to buy more chips

If you want to enhance your experience even further, you can purchase additional chips directly through app using one of the following payment methods:

  • Credit/debit cards
  • PayPal
  • Paysafecard
  • Referral code

Because you can do it with a card or payment method already linked to your Google, Apple or Amazon account, you can purchase chips with just one tap. Here’s a step-by-step guide to how its done:

  1. Open the Big Fish Casino app
  2. Click on the “Shop”
  3. Choose one of the packages (Price range from $0.99 – $99.99)
  4. Consent to the purchase
  5. Complete the pay,ment with your default card/PayPal account or choose another
  6. The coins will instantly be added to your account
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🎉 My Big Fish Casino review of the customer service

At first, I didn’t think that there was a customer service section, and it did take me about 30 seconds to locate it – so to save you that hassle, here’s how you can find it:

  1. Click on the settings icon
  2. Select “Game Help” from the dropdown menu
  3. You can now choose either “Help Articles” or “Contact Us”

Help Articles

If you have problems with your account, gameplay, chips or purchases, I recommend using the “Help Articles” first. There are plenty of these and you can type the keyword of what you are looking for into the search bar.

You will then be presented with a selection of articles that are relevant to your issue if there are any. If you can’t find what you’re looking for here, click “Contact Us” instead.

Contact Us

To contact the customer support team, you need to open a ticket by leaving the following information:

  • First and last name
  • Email address
  • Birth year
  • Description

You also have the option to attach files to your request if needed. Depending on your issue, they will either respond to you via email or directly in the app. To see if they have responded to you in the app, you can check the “My Ticket” button in the Game Help Center.

When I tested out the center, I received responses within an hour in the “My Tickets” section. Meanwhile, email responses tended to come through within 24 hours.

🀄️ License and security - Available everywhere in the US

As with many new sweeps casinos, with no real money gambling or sweepstakes prizes, Big Fish Casino doesn’t require a license. Under the rules and laws of social gaming, this means that players in all 50 US states can access this app. You just have to be aged 18+ in order to play.

When it comes to security the app is safe and the payments are linked to your Google, Apple or Amazon account. I had a good read through the privacy policy when doing my research for this Big Fish Casino reviews, and couldn’t find anything out of the ordinary regarding data use and protection.

🌈 Prohibited countries – No notable exceptions

Again, as it is purely a social casino, where you can only play casino-style games for fun, there are no notable country restrictions. I couldn’t find anywhere where the app was banned. However, if it is banned where you are, it will be blocked in the App Store, Google Play or Amazon.

💎 Additional rewards and loyalty - VIP Points and Tiers

I couldn’t finish this Big Fish Casino review without talking about the VIP program. You can earn points by spinning and purchasing chips, and these points contribute toward your tier.

As you climb up the tiers, your Bonus Vaults and Daily Spins will increase. Additionally, you can also get extra multipliers, additional bonus chips when you make a purchase and a monthly VIP bonus.

🎲 Games - Quality slots, table games and more

When testing the app out for my Big Fish Casino reviews, I was impressed by the selection of games. There are some top-quality slots, such as Buffalo Stampede by Aristocrat Gaming. Additionally, you can also play table games like roulette and blackjack as well as a few versions of video poker.

🌟 Coins - Chips and Gold

The main virtual currency that you use to play casino-style games on this app are “Chips”. You can get these for free when you sign up through the Daily Spins and Bonus Vaults. Additionally, there are VIP free chips offers and more.

How to Buy Chips

If you want to, you have the option to purchase more chips in-app with your credit card, PayPal, or Paysafecard. Chips package prizes range from $0.99 to $99.99.

Gold bars are the promotional currency that you can earn and play with to unlock in-game rewards. However, I should point out that you cannot withdraw your gold or redeem any real-world prizes. Big Fish Casino is purely a social gaming site, with no sweepstakes prizes or real money gambling.

🎉 Big Fish Casino review - Product summary and conclusion

I really enjoyed (and still do) playing the games on this social casino app. As it is a mobile-only platform, the app is of an extremely high quality and all of the games have been expertly designed for the small screen.

The sign up process is quick and there is a massive social element to the whole experience. If you want to play casino-style games without the risks that come with real-money gambling, I recommend giving the Big Fish Casino app a shot.

Social Casino Bonus
4.2/5
Big Fish Casino
Social Casino Bonus
4.2/5
100,000 Free Chips
Welcome Bonus
|
T&Cs apply, 18+
-

❓ Big Fish Casino review FAQ

🤔 Is Big Fish Casino real money?

This app is a social casino where you can play casino-style games with virtual chips. You cannot win real money nor are there any sweepstakes slots casino real money prizes to be won.

🥇 How does Big Fish Casino work?

This social casino works by allowing you to play slots and other casino-style games for fun with virtual chips. While you can win in-game rewards, you cannot win any real-world prizes.

💳 Where can I download Big Fish Casino?

You can safely download the Big Fish Casino app from the App Store, Google Play and Amazon.

🔎 Do I need a promo code to claim a bonus?

There is no Big Fish Casino promo code needed to claim your sign-up bonus.

🎩 Big Fish Casino reviews - Conclusion

Overall, I thought this was a really fun and user-friendly app with some great features. As well as the gameplay, I also enjoyed the fact that you can send and receive messages between other players.

The way that the bonus structure works, it is genuinely possible to casually use the app and play for free. However, if you can afford it and want the full experience, I recommend purchasing some extra chips.

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Big Fish Casino
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  • Slots, roulette and video poker
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