Since this brand is known for its social sportsbook, some players overlook the sweepstakes casino. But as you’ll discover in this Courtside review, those who like casino-style games will find a lot to love about this app, too.
We took this app for a test drive, which included checking out the bonuses, researching the company behind the app, playing a wide variety of games, checking out the customer service experience, and more. What we discovered made us feel good about joining this app, although we did have a few surprises, too. Read on to get the details…
| Payment Provider | Safety | Approval rate |
|---|---|---|
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high_security | |
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high_security | |
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very_high_security | |
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high_security | |
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very_high_security | high |
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some_security |
This app is a social sportsbook and sweepstakes casino, where you play Courtside Coins for fun and entertainment, or you can play Courtside Cash for a chance to win prizes. Take note that while this app is known for its social sports games, in this review we’re going to focus exclusively on the sweepstakes casino that’s also included in the app.
Many players wonder if you can win real money on Courtside, and the answer is no. Instead, you’re winning redeemable Courtside Cash, and then any qualifying Courtside Cash can be redeemed for real prizes.
Now with that overview out of the way, let’s jump into our Courtside review of the sweepstakes casino…
When you join the site, you’ll get 1,000 Courtside Coins, which is a non-redeemable virtual currency you use to play the games for fun. If you’ve played at other similar sites, then this currency functions the same as what you may know as Gold Coins. Note that there is a top-off feature which is a nice touch – when you run out of Courtside Coins, your balance gets topped off automatically.
The surprising (and initially disappointing) thing is that you do not get any Courtside Cash as part of the welcome bonus. Take note that Courtside Cash is the same as what other sites refer to as Sweeps Coins. While you don’t get Courtside Cash as part of the signup bonus, there are other ways to get this virtual currency for free, including the following:
Aside from these three methods which are always available, the brand might also offer Courtside promo codes, giveaways, contests and more on their social media pages, so be sure to follow them.
At this time there isn’t any sort of rewards program in place. However, as we read the terms of service and the sweepstakes rules, we did see mention of a loyalty program. We suspect that eventually they will roll out this sort of program, and we expect it will be similar to what you find on other social and sweepstakes gaming platforms.
While this is all speculation, we think that any program that rolls out is likely going to focus heavily on the social sportsbook rather than on the casino. We all just have to wait and see what happens in the coming months, and we’ll get back to you with an update if and when a rewards program launches.
Now let’s turn our attention to the part of our review that you’ve been waiting for – what is it like to use the app and play the games? That’s next…
The first thing you need to know about this sweepstakes casino is that you need to download the app in order to play the games. The app is polished and well-designed, with a very professional feel to it. It also has good performance, as we never had any issues with lags or disruptions, even when playing the Live Casino games.
Since this app is heavily focused on the social sportsbook, that’s what you’ll see when you open it and sign in. The app’s homescreen is quite busy, as it lists various sports and markets. You can ignore all that and go straight to the bottom of your screen to head to the sweepstakes casino by tapping on the “Casino” button.
This lobby is well organized, as it shows the Courtside Coins and Courtside Cash balances at the top, which makes it easy to check your balances, as well as toggle back and forth between these options to play the games. Below that you’ll find the search box, which makes it easy to find your favorite games, or you can browse by category (e.g., slots, blackjack, etc.).
This brand is a slot-lovers haven, as you’ll find over 1,200 slot games to choose from, alongside arcade-style games, crash games, instant win games, card games, table games and more. There’s even a Live Casino option for playing some of your favorite table games. You’ll find this gaming catalog includes many top gaming providers such as Evolution, Betsoft, KA Gaming, and more.
Currently, the catalog doesn’t include games from some of the other popular providers such as Hacksaw or Pragmatic Play, so some of your favorite games may not be available. That wasn’t an issue for us, as we took the opportunity to explore games we had never played before, and we had a lot of fun doing so!
Each game runs on a random number generator (RNG), so you know the results are fair. You can also check on the gaming history for your sessions to look back on how it all played out. The only thing we would have liked to see is information about the RTP (return to player) rate, as well as the volatility levels for all games. With some games – such as Plinko – you get to choose the volatility. However, for many of the slots this information isn’t listed.
Overall, we had a great experience and plenty of fun playing the games, and we think you will too!
So, what happens when you’re out of virtual currency? That’s next…
When you’re ready to purchase Courtside Coins (which is always optional), you’ll have the following payment methods available to you:
We’re happy with the variety of payment options offered. Our only complaint here is that it’s not clear which cryptocurrency the brand accepts other than USDT, as you need to connect your wallet to find out. Take note that using your credit card or Google Pay will be the fastest, as your virtual currency balances will be updated almost instantly. Crypto payments usually take longer. Depending on network congestion, you might expect a wait of a few minutes up to a few hours.
We were pleased with the redemption process, as it’s fairly quick when compared to others in the industry. In addition, we found the requirements to be very player friendly.
For redemptions, you’ll need to play your Courtside Cash through one time (1x), verify your identity, and accumulate at least 50 redeemable Courtside Cash before you can initiate the redemption. Here your options include a debit card, bank transfer, Venmo or PayPal. The Courtside redemption time varies by payment method, with bank transfers taking the longest. Redemptions are usually processed in 48 hours, and then add three to five days if you choose a bank transfer.
Now let’s check out the next part of our review…
There is a limited amount of self-help information available on the app. However, you can head to the Live Support feature, where “Coach” the AI agent will provide answers. While most answers are quite helpful, and they’re provided instantly, we did find that the bot made one mistake by giving us the wrong information.
The good news is that you can ask for a human agent at any time to be sure you’re getting the correct information. When we asked a question, we had to wait 26 minutes for an agent to come online and answer. That might be a touch slower than other Live Support chats, but it’s lightyears faster than most email or ticket-based support options.
Our recommendation here is to ask for a human agent right away when you have an important question, and you should get an answer relatively fast (half hour or less). The bottom line is that customer service at Courtside is reliable when you talk to a human, but not so much with the AI agent.
| Customer Service |  |
|---|---|
| Available Languages: | English |
| Email: | support@courtside.app |
| Telephone: | +1-201-898-0063 |
This brand is run by a company called Courtside Games, Inc., which is incorporated in Delaware and operates out of New York. We did our research on this company, and found it to be legit with nothing concerning turning up. Their detailed policies and terms of service show that this company is operating in compliance with the law.
The second issue we researched is whether Courtside is secure, and we can safely say it is. The main website – which just houses information and links to the app stores – is encrypted and secure. But even more important, so are the Android and iPhone apps. Keep in mind that for the app to appear in the app stores, they need to meet Google’s and Apple’s stringent requirements that cover safety, performance, design, and security.
Now a few parting thoughts…
Overall, we had a great experience playing casino-style games on this app. We were a little disappointed that the welcome bonus didn’t include any Courtside Cash, but that initial feeling melted away once we learned about the other ways to pick up this virtual currency. We also liked the automatic top-off feature when we ran out of Courtside Coins, and the standard payment options made it quick and easy to refill both virtual currency balances. We also found a very nice selection of entertaining games, which slots enthusiasts in particular will appreciate. Another benefit is that you only need 50 redeemable Courtside Cash to redeem for real cash.
When you’re ready to join us on this app, all you have to do is tap the brand’s banner on this page to get started. The welcome bonus will be applied to your account automatically once you finish the registration process. Happy gaming!
Yes, you’ll need to verify your identity before you can redeem any of your Courtside Cash. This is a standard practice at sweepstakes casinos.
You’ll need to complete the Courtside sign up process and log in before you see the casino at the bottom of the app’s screen.
This app is available in all states except CA, CT, ID, LA, MI, MT, NV, NJ, NY.
21+ and present in VA. Gambling Problem? Call 1-800-GAMBLER.
