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What makes KYC so important? Passing KYC is essential to getting access to your winnings, so in this short guide I’ll show you exactly what you need to do to keep any delays to a minimum.
I’ll go step by step through the process, what ID is required and additional steps that might be required. You’ll also see what challenges you may encounter along the way, and what you can do to cut down on potential delays. This will include a list of rookie errors for you to avoid, so you can access your winnings quickly.
KYC stands for ‘know your customer’ and in the context of online casinos and sportsbooks is used to verify the identities of their customers and assess the potential risks associated with them.The KYC process is a regulatory requirement that helps prevent identity theft, fraud, money laundering, terrorist financing, and other illicit activities – so as you can see it is vitally important. This includes all financial institutions, which extends to all gambling operators. This means that this is mandatory for all sportsbooks and casinos wherever you go.
For this reason, BC.Game Canada, as well as throughout the rest of the world, has to comply with this regulation. As BC Game holds a Curacao gaming license and has a good reputation, and not following KYC, even if they could – would do nothing to enhance that.As frustrating as it might be for some players, it is also important to stop identity theft which nobody wants to become a victim of.
I won’t say this is a simple process, but Bc game have done what they can to keep it as straightforward as possible. There are a few steps to passing BC.Game KYC, so I’ll go through them one by one.
When you visit the verification page, you will need to enter basic details like name, address, DOB etc. This is a bit more detailed than the simple registration information you entered in the process detailed in our BC.Game review. Before doing this, you need to ensure it matches what is on the documentation you will present, right down to how it is spelled.before you submit these basics, check over what you have entered, as 5 seconds looking for a typo here could save you a lot of frustration down the line.
There are two types of documents you need to upload:
Type of document | Example | Notes |
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Govt issued ID | Driving license, passport | Must contain full name, date of birth, photo, and the ID expiration date |
Proof of Residence | Utility bills, bank, credit card or, mortgage statements | Document must prove your residence for at least the last three months |
These will need to be scans or photocopies of these documents and there are some common errors made when doing this, especially if you are just using your phone. To avoid any unnecessary hold-ups, check that you do not
The last step involves you taking a photo of yourself holding your photo ID to prove it is you and not just someone who has stolen your documents. In the other hand, you need to be holding a white piece of paper with BC Game written on it, your username and the date. All of this needs to be clearly visible when you take the photo, and this then needs to be uploaded to BC game for verification.
IMPORTANT |
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BC Game make it clear that is is the area where the most problems occur, and it stems from not holding the ID and paper correctly – i.e. holding both in one hand and holding your phone in the other to take the photo, or the details on the paper not being visible or legible dues to size or handwriting. |
After completing this it’s just a case of waiting for verification to come through, this can happen quite quickly, but if you encounter any problems you can contact customer support support@bc.game to help you.
While this is, in part, there to help keep accounts secure, why does it seem to have a negative impact on the player experience?The whole process can be very frustrating for players, especially those who might not have the right documentation – for instance they don’t pay any utility bills or have a passport – and have to apply for alternative ID before they can access any of their winnings. This is perfectly reasonable – if you are thinking of joining and have your eye on some potential BC.Game free money, it’s likely the last thing on your mind is checking that your passport is still in date.
There can also be frustration, when you think you already have a relationship established with BC game or any other casino, and they still ask for KYC before you can withdraw. During my research for this guide, I found one player who had been with BC game for over a year, deposited funds numerous times, said they even made it to BC.Game VIP but it was only when he tried to withdraw that he had to prove who he was. Even though KYC is an unavoidable regulation, it’s easy to see why players are confused why you can deposit without too much fuss, but when you withdraw, you’ve got to jump through so many hoops. It can seem like the casino is finding excuses to ‘keep hold of your money’ – although with BC Game that does not seem to be the case at all.
Passing BCGame KYC verification is a vital part of your experience, as you need to do this to keep your account safe and before you make any withdrawals including bonus funds. After reading this guide, you’ll know what’s involved so you can prepare and not get caught up in any lengthy delays. Once you have this information at your fingertips, you will know what to expect and can make an informed decision about joining BC game, which you can do easily using the banners on this page.
Yes, BC Game requires that you pass KYC verification. ‘Know your customer’ is a regulatory requirement that all players and bettors must pass before they can withdraw any funds from their account. In many cases it can be completed quickly, if the right documentation is provided.
KYC is a regulatory requirement you need to pass before you can withdraw your winnings. The ID required includes Govt. issued photo ID like a driving license or passport, plus proof of residency. Other steps might also be required to verify your identity.
Uploading ID is a key part of the KYC verification process, and common errors include uploading expired ID and using blurry images or ones that cut off some of the required details. In these cases, you will need to try again which can delay the process.
Players must be 21 years of age or older or reach the minimum age for gambling in their respective state and located in jurisdictions where online gambling is legal. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a) the Council on Compulsive Gambling of New Jersey at 1-800-Gambler or www.800gambler.org; or (b) Gamblers Anonymous at 855-2-CALL-GA or www.gamblersanonymous.org.