Suffering from success
If you thought that having a ton of money is all you need to play Diablo Immortal happily, you might be wrong.
Content creator jtisallbusiness, who has spent over $100,000 on the game, is facing a peculiar problem. He isn’t able to queue up as his character has too many victories.
JT spent a lot of money when the game was first released and was able to obliterate his competition. The player claims to have just three losses from over 50 matches. Additionally, one of these losses came because he got disconnected.
JT explained in a YouTube video that he isn’t able to find a match in his “favorite Diablo Immortal mode,” Battleground Captain. The player said that he had sat there for the entire two hours and still could not find a match.
JT has been facing this problem for over a month and a half. He claims to have spent between 48 to 72 hours just waiting in the queue.
The content creator said that he had contacted Blizzard weeks ago through their forum and on Twitter. While the Diablo Immortal dev didn’t respond to the forum post, they said over Twitter that the problem appears to be MMR based, and they were unsure when it could get fixed.
“My question now is, should I not do anything about this or should I hire a lawyer and refund the account.”
an exasperated JT
Fortunately, the content creator didn’t have to take that step. In a new video, he said that Blizzard had finally responded.
After bashing Blizzard’s terrible customer service, JT explains that the developer has acknowledged the problem and is working on a fix. The fix will be implemented in the next few days.
Nonetheless, this incident reaffirmed that Diablo Immortal is a pay-to-win game.
Jaxon's Take
I wonder how Blizzard will fix the problem.
